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To our Enterprise Partners,

Raw data is just noise.

In the Bangkok retail landscape and across the broader SE Asian market, the gap between what consumers say in surveys and what they actually do at the point of purchase is widening. Traditional market research often misses the nuance of the "why" behind the "what."

At Lotus Research Group, we have spent years refining a suite of analytical services designed specifically for corporate leaders who require more than just a deck of charts. You need actionable consumer insights derived from ethical observation, digital footprinting, and sensory validation.

Our core services are built to transform your uncertainty into a roadmap for growth.

The Analytics Team

Lotus Research Group | Rama IX Road 400

Our Behavioral Intelligence Suite

We deploy specialized methodologies to capture consumer insights at every stage of the decision-making journey.

Visual tracking analysis

Advanced Biometric & Sensory Research

We go beyond verbal feedback by measuring physiological responses. Using eye-tracking and facial coding, we analyze how consumers navigate physical shelf layouts and digital interfaces. This allows us to pinpoint exactly where attention drops and which visual triggers drive conversion.

Heatmap and traffic analysis

Omni-Channel Behavioral Data Mapping

Our team synthesizes digital footprints with offline movement. We track the transition from online research to in-store purchase, helping brands understand the true impact of their multi-channel marketing spend. This includes proprietary foot-traffic analysis and basket-affinity modeling.

Retail behavioral modeling

Predictive Trend Forecasting

Using historical behavioral data and longitudinal studies, we identify shifts in consumer sentiment before they become mainstream. We provide enterprise clients with 12 to 24-month horizon reports that detail emerging psychographic clusters and evolving purchase triggers.

Corporate insights briefing

Custom Corporate Intelligence Audits

We offer bespoke deep-dives for specialized industries, including luxury goods, fast-moving consumer products, and financial services. Each audit is led by a senior consultant to ensure data aligns with your specific high-level business objectives.

Clarifying the Industry

Challenges in Modern Market Research

COMMON MISCONCEPTION

Focus groups provide a definitive answer to how users will react to a new product launch.

THE REALITY

Social desirability bias causes focus group participants to mirror others. We use ethnography and behavioral data to see what they do when no one is asking for their opinion.

COMMON MISCONCEPTION

Big data is inherently superior to smaller, qualitative insights.

THE REALITY

Data volume doesn't equal data depth. Our approach integrates "thick data"—qualitative nuance—to explain the patterns found in massive datasets.

The Lotus Methodology

Most agencies operate on a project-by-project basis, delivering static PDFs that age quickly. We build frameworks. Our services are tailored to integrate with your existing CRM and ERP systems, making consumer insights a living part of your operations.

  • Real-Time Calibration

    Our models adjust as market conditions shift, ensuring your strategy remains relevant.

  • Ethical Privacy Standards

    We maintain strict adherence to international and local PDPA standards for behavioral tracking.

Research environment

Field Research Site A

Data processing visual

Data Integrity Check

Strategic Outcomes

Precision Segmentation

Move beyond age and gender. Our behavioral clustering identifies "intent groups" based on browsing habits and environmental triggers, increasing marketing efficiency by up to 30%.


Verification: Tier 1 Analytical Model

Friction Removal

Identify the invisible barriers in your customer journey. Whether it's a confusing checkout field or a poorly lit retail aisle, we isolate the pain points that kill momentum.


Verification: Field Audit Protocol

Inventory Optimization

By understanding predicted demand through sensory trend data, our clients reduce waste in supply chains and ensure high-demand stock is prioritised where conversion is highest.


Verification: Predictive Logic v.4.0

Ready to decode your audience?

Our consultation process begins with a deep audit of your current data maturity. Let's discuss how behavioral analytics can solve your specific enterprise challenges.

PDPA Compliant
Regional Expertise
Scientific Rigor